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Your
Agency Disaster Preparedness Plan
As
an aging services provider in North Carolina, part of your agreement
to receive state funds to provide services was that your agency
would develop a disaster response plan. Frail older adults needing
services will continue to need assistance during a disaster. Preparing
contingency plans will help to ensure service delivery.
Contingency
plans are "What Ifs" that describe what may occur and what must be dealt with.
The best way to be able to continue to serve the
older adults in your community during and after a disaster is to be prepared
- to have thought through what might happen and to have pre-decided how events
would be handled and what staff members would be involved.
Local
Emergency Management and the local chapter of the American Red Cross should
be a part of the planning process as should Triangle J Area Agency on Aging.
A variety of other agencies and organizations would also be appropriate.
Emergency
Management and the Red Cross have the authority to pull assets from other
areas. If they know who you are, what you do, and how you function,
they may be able to provide assistance beyond what you think they can provide.
Everyone benefits from working together before, during,
and after a disaster event.
The Red Cross no longer operates Special Needs Shelters but they do operate
regular shelters complete with a multitude of volunteers covered under
their insurance policy. Emergency Management has the authority to
requisition equipment and supplies from both governmental and non-governmental
agencies during an officially declared disaster. Either one of these
organizations/agencies has the potential to offer a local aging service provider
many more resources than the agency could obtain on it's own.
Each
county should have a written disaster response plan. Your agency should be
a part of this plan.
Emergency Management would like to see the plan divided into Common
Function Areas with agencies and individuals identified as responsible
for each. It is critical that the plan be coordinated with the local county
Emergency Management Office.
To
develop the plan, after assignments are made for the Function Areas, the tasked
individuals should work to construct contingency plans to ensure continuation
of service for the Function Area(s) to which they are assigned. Consider:
- Which
aspects of service would be affected during an emergency?
- Which
providers of service are likely to remain open or to re-open immediately
following the disaster?
- How
many clients would be affected by service disruption?
- How
can needy clients be located after an emergency?
- How
can clients best prepare ahead of time for service disruption, and can they
locate other providers of service?
- Which
other community groups or organizations (both local and state) supplement
services on a temporary basis?
- What
funds can be used to pay for possible increases in services after a disaster?
- What
happens if agency staff have to be evacuated or cannot get in to help?
- Have
you considered the blind and visually impaired, the deaf and hard of hearing,
those with mobility impairments, those on oxygen or in need of having a
refrigeration source for medications, and those in adult care homes? Note:
don't presume that owners and staff of adult care homes will plan for their
charges.
- Do
nursing homes in your area have viable disaster response plans tied into
community plans?
Each
Function Area plan should be based upon a practical method to ensure service
delivery and each plan should have a number of specific recommendations that
would also be included in the Disaster Response Plan. For example, the Food
& Water group would consider the ramifications should the caterer be unable
to continue providing meals. Plans should be made to store emergency meals
where they are accessible immediately following a disaster. The group would
include in its recommendations a listing of alternate suppliers who would
agree to provide meals temporarily. The names of key members of each group
should be recorded with the recommendations.
Getting
local agencies together, thinking through contingencies, coming to agreement,
and writing down those plans may seem like a lot of work. But, should a disaster
strike, having pre-determined agreements and a framework for operations will
make everything go so much more smoothly.
Be sure to include backup support. In the aftermath of a disaster, staff members
may not be able to get to a centralized location and communications may be
out. The older adults in your community - especially the frail homebound -
will be thankful that you took the time.
Another
thing to consider is Advance Infrastructure Mitigation
or AIM. The plan is a requirement for counties and is recommended for certain
non-profits that benefit the community. Why? Because the consequence of not
preparing a mitigation plan is a reduced federal share of assistance to repair
damaged facilities.
Need
Help?
To
help you with your considerations, the National
Disaster Education Coalition has developed on online guide called
"Talking About Disaster: Guide for Standard Messages".
The hope is that agencies helping the public prepare for disasters
will be consistent nationwide. The coalition members are a "who's
who" of disaster response and planning.
The
guide offers general information about the threats presented by each type
of disaster and a description of what people should do to prepare for and
get safely through a disaster with "how to" indicators. It also
offers a "Fact or Fiction" component to help with myths and folklore
that often circulate. It is an excellent start for your agency discussion
with step by step guidelines to assist you.
Talking
About Disaster: Guide for Standard Messages |
The
National Voluntary Organizations
Active in Disaster have put together a long-term recovery manual. They
discuss what the stages of disaster recovery are like and how to address the
needs of each stage. The underlying concept has a focus on collaborative partnerships
defined and developed before a disaster event. They also offer other information
about planning for recovery.
Long-Term
Recovery Manual |
Organizing
Protocols For Community Disaster Recovery |
Planning
for Those With Chronic Health Needs
Another
area that would be useful to understand is how to assist individuals with
chronic health issues during and after a disaster event.
The
Centers for Disease Control and Prevention have compiled
information
on the following conditions related to after a disaster and the need for
safe treatment:
- cancer
- diabetes
- hereditary
blood disorders
- high
blood pressure
More
relevant medical information for service providers:
Medical
Devices in an Emergency Situation |
Infectious Diseases After a Disaster |
Infection Control for Shelters |
Public Health Emergency Response Guide
for State and Local Public Health
Directors |
The
Administration on Aging has
developed a Disaster Preparedness Manual for the Aging Network. It was developed
primarily for State Units on Aging and Area Agencies on Aging but may provide
local providers with ideas and guidance on what to include and consider in
a disaster plan.
Disaster
Manual for the Aging Network |
What
are the Legal Issues Related to Liability?
As you develop your plan, be sure to address the issue of liability of staff
and your agency as you provide disaster services. We have put together some
basic indicators and information for you to help as you work through how your
agency will respond to disaster situations while protecting staff.
Standard
of Care and Immunity -
What You Need to Know |
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