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Region J Ombudsmen

 

What are Ombudsmen?

Ombudsmen are advocates on behalf of long-term care facility residents.

 

Ombudsmen Toll-Free Hotline

1-800-310-9777

 

Who are The Region J Ombudsmen?

Region J Ombudsman
Phone
E-mail

Jill Passmore

919-558-9401

Contact Her!

Nancy Murphy

919-558-2703

Contact Her!

Aimee Kepler

919-558-2719

Contact Her!

Carmelita Karhoff

919-558-2714

Contact Her!

Jennifer Link

919-558-9404

Contact Her!

 

 

Who are the Region J Ombudsmen for Your County?

County

Nursing Homes

Adult Care Homes

Chatham County

Jennifer Link

Jennifer Link

Durham County

Jill Passmore

Jennifer Link

Johnston County

Carmelita Karhoff

Carmelita Karhoff

Lee County

Jennifer Link

Jennifer Link

Moore County

Carmelita Karhoff

Carmelita Karhoff

Orange County

Jill Passmore

Jill Passmore

Wake County

Nancy Murphy

Aimee Kepler

 

 

Region J County Departments of Social Services

This information is relevant if you have a complaint about an Assisted Living Facility.

Departments of Social Service
Phone # Day
Phone # Nights
Chatham County
919-542-2759
919-542-2811
Durham County
919-560-8600
911
Johnston County
919-989-5300
919-989-5000
Lee County
919-774-4955
919-775-8928
Moore County
910-947-2436
911
Orange County
919-245-2800
911
Wake County
919-212-7000
911

 

 

State Level Contacts

This information is relevant should you have a complaint(s) that the Ombudsmen or local Social Services agency cannot address.

Agency

Phone #

Contact Them!

N.C. Long-Term Care Ombudsman

919-733-8395

Contact Them!

N.C. Division of Health Service Regulation
Adult Care Homes

919-733-6650

Contact Them!

N.C. Division of Health Service Regulation
Nursing Homes

919-733-8499

Contact Them!

N.C. Division of Health Service Regulation
Complaint & Question Hotline

800-624-3004

Contact for Issues of Care, Rights, or Quality of Life

N.C. CARELINE Information Hotline

800-662-7030

Contact for Issues of Billing, Reimbursement, & Miscellaneous
Contact Them!

 

 

Ombudsman Contact Information for all of North Carolina

The state ombudsman guides the activities of the regional ombudsman and is involved in state level advocacy.

Agency
Phone #
Contact Them!
N.C. Long-Term Care Ombudsman Program List With Contact Information for all N.C. Programs
919-733-8395

Connect!

 

 

Go! Get More Information on the Ombudsman Program
Go! Get More Information on Complaint Resolution in Facilities
Go! Find an Ombudsman in Another State

 

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