

It is hard to imagine that vulnerable older adults might be taken advantage of or might not properly care for themselves. However, if it does happen, the person needs immediate protection and assistance.
Any suspicion of the occurrence of elder abuse must be reported, according to North Carolina law. North Carolina law gives each county Department of Social Services the responsibility to offer services to adults who are unable to help themselves. The Adult Protective Services Department of the Department of Social Services handles these Elder Abuse reports.
The following is excerpted from an elder abuse brochure developed by the N.C. Division of Social Services.
Recognizing abuse is the first step.
You should be concerned about an older or disabled adult who:
- Needs medical care and is not getting it.
- Has a change in the way he or she looks. For example, the adult may lose a lot of weight or lose interest in keeping clean or dressing neatly.
- Has a change in the way he or she acts. For example, the adult may become depressed, withdrawn, forgetful, suicidal or violent.
- Does not have enough food or a safe home.
- Is not able to cook, eat, bathe, or dress, and there is nobody to help.
- Has unexplained bruises or other injuries.
- Does not but necessary things such as food or medicine even though he or she should have enough money.
- Has been asked to sign papers without understanding what they mean.
Reporting suspected occurrences of Elder Abuse is the second step.
Call your county Department of Social Services, Adult Protective Services Department. Gather as much information about the situation as you can (names, addresses, details of the suspected abuse, age of person(s), people involved, etc.). You dont have to give your name when you call, however, if you want to know the results of your call, contact information will be needed. The Adult Protective Services representative will evaluate the information that you give and determine if the situation falls within their authority to investigate.If you need contact information for the Adult Protective Services Department in your county, go the the N.C. Division of Social Services County referral website and click on the county where the person needing assistance lives.
If Adult Protective Services indicates that the referral falls outside of their limited legal authority, then there is third step to follow.
Reporting suspected occurrences of Elder Abuse to the appropriate agency with local jurisdiction is the third step.
Adult Protective Services can only investigate suspected incidents of Elder Abuse under certain conditions. However, if an incidence of Elder Abuse is suspected, the older adult still needs assistance right away.There are other agencies that are available to help if Adult Protective Services cannot. For suspected abuse in Nursing Homes, contact the Division of Health Service Regulation. For suspected abuse in Adult Care Homes, contact the local Department of Social Services in the county where the affected person lives. Again, collect all the information about the situation that you can before you call. And, no personal information is required of a caller unless you would like follow-up information.
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