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Ensuring Care in Long-Term Care Facilities
The decision to place your family member in a long-term care facility - whether nursing home or adult care home (assisted living)- is often a difficult one. One of the primary concerns is about whether or not your family member will get loving quality care in a safe environment. Using a checklist (nursing home; adult care home) is useful and can provide a lot of information. Knowing how facilities are regulated and inspected is also valuable information to have before selecting a home. Regulations may vary from state to state. Additionally, the agency(s) responsible for quality assurance may differ. Residents' Rights, however, are basically the same nationwide. The Ombudsman Program is well versed in the area of patient Residents' Rights and is a helpful resource to ensure basic rights are honored. If you are looking at a facility outside North Carolina, contact your local Area Agency on Aging to determine how quality is assured in long-term care facilities in that state. If you are looking at a facility in North Carolina, the links below for ensuring quality care will help you understand what agencies are responsible for helping to ensure that your family member receives competent quality care. If you need assistance with a complaint against a long-term care facility, link below to information on how the process works, what you can do, and appropriate contact information. Information about the oversight process and agencies providing oversight for Adult Care Homes and Nursing Homes is similar. However, there are some variations. So, to eliminate as much confusion as possible, we have separate pages for Nursing Home oversight and Adult Care Home oversight.
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